The events of this year have changed every aspect of our daily lives and created a new normal no one could have predicted. The Covid-19 pandemic quickly became the reason why healthcare services moved online and in-home appointments increased within the Greater Toronto Area.
Corporate Wellness sessions used to take place in various offices around Toronto. Many people went into clinics for massage therapy, physiotherapy, chiropody/podiatry and orthotic appointments. When the Covid-19 pandemic was declared in mid March 2020, everything changed. We were all encouraged to stay home, and we all learned to adapt throughout the evolving situation.
Corporate Wellness at Home
HealthCasa brought health and wellness to home offices through online lunch and learn sessions, mindfulness meditation and even yoga. The various sessions were facilitated by certified healthcare professionals, including a registered Psychologist, Physiotherapist, Dietitian, Naturopathic Doctor, Holistic Nutritionist,Yoga and Meditation Instructor.
Healthcare at Home
Advancements in technology enabled many healthcare providers to pivot towards virtual sessions and appointments. Even with such great ways to connect online, there are still some appointments that require in-person services. There is no way to replace the long lasting benefits of a physical massage or manual physiotherapy treatments.
After being closed for 3 months there was no way to predict how things would unfold once we re-opened. In the spring when some restrictions were lifted and we could resume services, the response was overwhelmingly positive. HealthCasa quickly adapted to the evolving situation and provided massage therapy, physiotherapy, chiropody, podiatry and orthotics treatments in homes across Toronto. Outdoor appointments became increasingly popular with patients enjoying a massage in their backyard or anywhere of their choosing in the comfort and security of their home.
Less is More
As HealthCasa has grown from corporate wellness to healthcare at home, we’ve relied less on technology to support our patients. Rather than simply booking online, there are dedicated team members available to answer questions directly. From booking to billing and Covid safety protocols, our team makes sure that each person is comfortable with the entire process right from the beginning. We are passionate about creating meaningful relationships with our patients. That’s why we also value honesty, transparency and good communication in all that we do.
We Appreciate YOU!
Despite all the uncertainty of this year, it has been incredible to see how a big part of our business has grown through word of mouth. Based on your feedback, we know we’re on the right track and we remain grateful for your referrals.