Your health is our number one priority as we resume in-person services,
so we wanted to outline exactly what we are doing to keep you and our team safe.
Before Your Appointment
You will be sent a pre-screening survey 24 hours before your appointment
All healthcare practitioners will be required to complete the same pre-screening survey
This Covid-19 screening survey is mandatoryand must be completed before every in-person appointment
In-person appointments can be booked by calling us at 647-691-5150 or emailing us at firstname.lastname@example.org
Virtual appointments can be booked online
Please ensure that your medical history form is completed online, beforeyour appointment
Please notify us prior to your appointment if you have a cough, fever or other symptoms of Covid-19 or there are any changes to your screening survey responses
Hand hygiene is the most effective way to prevent transmission of infections - please wash your hands before and after your appointment
Your practitioner will require access to a sinkto wash their hands thoroughly with soap and water before and after your appointment.
If a sink is not available, please ensure they have access to a large bowl or bucket of clean water.
Your practitioner will follow the guidelines set out by Public Health Ontario, Ministry of Health, and their professional college
Your practitioner will have the proper PPE to protect both of you during the treatment
We ask that you provide and wear a mask for the duration of your appointment (a cloth mask is acceptable)
We ask that your family members stay in a separate room during the appointment to maintain social-distancing
HealthCasa only uses disposable, sterile, single-use instruments and materials to eliminate the risk of contamination.
Your appointment can take place in your backyard or balcony, weather permitting
After Your Appointment
HealthCasa has always used contactless payment methods and have always been paperless
Your credit card on file will be charged after your appointment
Your insurance documents will be available to download and submit for reimbursement